Baji Long Privacy Policy – Your Guide to Data Protection

1. Introduction & Purpose

Baji Long is a trusted online gaming and Sports Betting platform in Bangladesh. We believe every player has a fundamental right to keep their personal information completely safe and private. This privacy policy clearly explains how your data is collected, used, stored, and protected.

Baji Long never sells your data to third parties unlawfully or without your consent. Our privacy policy is built to international standards and is fully compliant with applicable laws and regulations in Bangladesh.

Whenever you log in to Baji Long, place a bet, or make a payment, certain information is collected automatically. This data is used solely to improve your experience and maintain platform security.

2. What Data We Collect

Baji Long collects your information in several ways. A detailed breakdown of what is collected is provided below:

• Information provided directly through the registration form.
• Information collected automatically while using the platform.
• Transaction data received from payment gateways.
• Information shared when contacting customer support.

3. Use of Information

Baji Long uses the data it collects for the purposes listed below. Each use has a specific, legitimate basis, and your data is never used beyond these defined boundaries.

• Account Management: For registration, login, and account verification.
• Payment Processing: To process deposits and withdrawals securely.
• Security Assurance: To prevent fraud, money laundering, and misuse.
• Service Improvement: Used in analytics to improve your gaming experience.
• Contact: For important updates, promotions, and support.
• Legal Obligations: To comply with directives from relevant authorities.
• Personalization: To tailor offers and game suggestions to your preferences.

4. Data Storage & Protection

Baji Long uses industry-leading technology to keep your data secure. Our servers are monitored around the clock and undergo regular security audits.

• SSL/TLS Encryption: 256-bit encryption is applied to all data transfers.
• Password Hashing: Your password is never stored in plain text — bcrypt hashing is used.
• Two-Factor Verification: OTP verification is triggered for suspicious login attempts.
• Data Segregation: Payment data is stored on separate, secured servers.
• Regular Backups: To bring the risk of data loss down to zero.

Your data may be retained for the duration your account is active and for up to 5 years after closure due to legal obligations. It is then securely deleted.

5. Data Sharing Policy

Baji Long does not sell or rent your personal data to third parties. However, data may be shared in the following limited circumstances:

• Payment Processors: Solely to process transactions with Mobile Pay, Nagad, and Rocket.
• Legal Authorities: When required by court order or government directive.
• Security Partners: Limited data shared with fraud detection services.
• Audit Bodies: For license renewal and regulatory compliance.

6. Cookie Policy

Baji Long uses cookies on its website and app. Cookies are small text files stored in your browser that help improve your experience.

You can delete or block cookies at any time through your browser settings. However, disabling certain cookies may limit some features of the platform.

7. Your Rights

Every Baji Long user holds a number of important rights over their personal data. You may exercise these rights at any time.

To exercise this right, email support@bajilong.bet. We will respond within 30 business days.

8. Child Protection Policy

Baji Long strictly ensures that no person under the age of 18 can access the platform. We never knowingly collect information from minors.

• Age verification is mandatory at the time of registration.
• KYC documents are requested for flagged or suspicious accounts.
• If a user is found to be a minor, their account and all associated transactions will be cancelled.
• Parents or guardians who discover an account registered under a minor's name can report it to us immediately.

9. Third-Party Services

Baji Long works with select trusted third-party services to operate the platform. All partners are bound by strict confidentiality agreements.

• Payment Gateway: Mobile Pay, Nagad, Rocket – transaction data only.
• Analytics Tools: For traffic and usage analytics, without any personal information.
• Game Provider: Game providers can only see gameplay data, not personal information.
• Cybersecurity: Limited technical data used for threat detection.

Third parties may have their own privacy policies; however, Baji Long ensures they comply with our standards.

10. Policy Changes

Baji Long may update this Privacy Policy from time to time. When changes are made, you will be notified in the following ways:

• A notification will be sent to your registered email.
• A pop-up notification will be displayed when you log in to the platform.
• The "Last Updated" date on this page will reflect any changes.

For major changes, you will be notified at least 14 days in advance. Minor changes may take effect immediately.

11. Contact & Complaints

For any privacy-related questions, complaints, or data requests, please reach out to our data protection team:

• Email: support@bajilong.bet
• Subject Line: Use the subject line: "Privacy Request – [your username]".
• Response Time: Typically 3–5 business days.
• Live Chat: Directly from active accounts on the platform.